Position: Back Office Associate
Reference Code: GAP-BOIN-26
Back Office Associate
We are currently seeking to recruit a professional and motivated individual for the position of Back Office Associate to be based in Nicosia, Cyprus.
Main Duties & Responsibilities:
- Support the onboarding process for Retail Services agents, ensuring all documentation and compliance checks are completed accurately
- Maintain and update operational records, onboarding trackers, commission spreadsheets, and service databases
- Liaise with internal teams, Business Development Managers (BDMs), clients, and external partners regarding onboarding progress, documentation, and operational updates
- Assist in preparing monthly commission calculations and payment schedules for Retail Services agents
- Provide operational support to BDMs by preparing agent information, basic reports, and service updates
- Ensure all agent records, agreements, and documentation are properly organized and securely maintained
Qualifications & Skills:
- University degree
- Strong organizational and multitasking skills
- Excellent attention to detail and accuracy
- Strong communication skills in Greek and English
- Good knowledge of MS Office
- A proactive mindset and willingness to learn
What We Offer
- Competitive remuneration package
- 13th salary
- Provident Fund (after completion of probation period)
- Participation in the Loyalty Discount Scheme
- Opportunity to participate in the ACCA Program
- A supportive environment with opportunities for professional development and career growth
Applications
Interested candidates are encouraged to send their CV’s at careers@gapgroup.com quoting the reference number:
GAP-BOIN-26
All applications will be treated in strict confidence.