Position: Export & Import Administrator (Nicosia / Limassol, Cyprus)
Reference Code: GAP-EX/IM-2025
We are currently seeking to recruit professional and dynamic individuals on a full-time basis for the position of Export & Import Administrator, to be based at our Head Offices in Nicosia & Limassol.
Main Duties & Responsibilities:
- Respond promptly and professionally to incoming calls, emails, and live chats
- Handle customer inquiries and complaints with empathy, efficiency, and accuracy
- Provide detailed information about our products, services, and policies
- Escalate complex or unresolved issues when necessary
- Consistently meet or exceed performance metrics for response time, resolution, and customer satisfaction
Qualifications & Requirements:
- Excellent knowledge of Greek and English languages
- Proficient in MS Office applications (especially Outlook, Excel, Word)
- Strong customer service and problem-solving skills
- Responsibility, reliability, teamwork, and a professional attitude
- Previous experience in a similar role will be considered an advantage
What We Offer
- Competitive salary package
- 13th salary
- 21 days of paid annual leave
- Provident fund contribution
- Access to our loyalty discount program
- A friendly, collaborative, and supportive work culture
- Opportunities for career growth and internal advancement
Applications
Interested applicants should forward their CV’s at careers@gapgroup.com quoting the reference number:
GAP-EX/IM-2025
All applications will be treated in strict confidence.