Position: Back Office Administrator
Reference Code: GAP-BOWU-26
We are currently seeking to recruit a professional and motivated individual for the position of Back Office Administrator for Western Union, to be based in Nicosia, Cyprus.
Main Duties & Responsibilities:
- Efficiently handle and process rate requests submitted by customers
- Communication with agents abroad
- Generate accurate quotations based on rates received from agents and send them to customers in a timely and professional manner
- Proactively follow up with customers to track the status of quotations, provide updates, and ensure customer satisfaction throughout the process
Qualifications & Skills:
- High School Degree or Diploma
- Bachelor’s Degree in Business, Shipping or in any other related field will be considered an advantage
- Proficiency in MS Office (Excel, Word, Outlook)
- Fluency in Greek & English Language
- High attention to detail, ensuring accurate data entry and processing
- Ability to work effectively as part of a team in a fast-paced environment
What We Offer
- Attractive remuneration package based on experience and qualifications
- 13th Salar
- Provident Fund after the first 6 months
- Participate in the Loyalty Discount Scheme Program
- Paid Annual Leave Days
Applications
Interested candidates are encouraged to send their CV’s at careers@gapgroup.com quoting the reference number:
GAP-BOWU-26
All applications will be treated in strict confidence.